A software development company needs applicants for an opening for a Remote Technical Support Genius. Core Responsibilities of this position include: Responding to support questions Developing relationships with customers Identifying and executing opportunities to increase customer loyalty and
Working with the product team to build tools that will speed up and increase the quality of support at the same time. Qualifications Include: 2 annual company retreats to awesome places. You're empathetic to users. Able to meet customers specific needs, and also solving their problems.