Conduct program audits and provide feedback results. Measure improvement of program performance over time. Modify interventions as appropriate. Initiate and monitor Performance Improvement Plans (PIPs) as appropriate to affect performance.
A Software as a Service company is in need of a Remote Associate SaaS Customer Success Manager. Individual must be able to fulfill the following responsibilities: Know our software inside and out Proactively reach out to assigned accounts Learn, define, and share best practices with
A learning company is filling a position for a Remote Learning Customer Success Representative. Individual must be able to fulfill the following responsibilities: Owning end-to-end touchpoints with the customer Calling, texting and emailing customers Proactively flagging issues Must meet the
at Quartet Health (View all jobs) Remote. Company Description: Quartet is a pioneering healthcare technology company striving to improve the lives of people with mental health conditions. We connect people to a personalized care team to get them the right care at the right time.