Assisting with orders, account questions, billing, service cancellations and other inquiries. Identifying customers’ needs and using knowledge database to recommend solutions. Qualifications for this position include: Previous Customer Service Experience preferred (not required)
Lead state initiatives in an identified number of states and assists with the federal initiatives. Implement the strategic plans in those states, including organizing and leading meetings. Contribute to determining the annual DRE targets at the state and federal level.