Answering phone calls, emails and chats from company users. Providing support, guidance and assistance to users who are having trouble with the apps and devices. Working with the product and engineering teams to escalate technical issues. Qualifications for this position include:
Answer member questions and anticipate future needs. Assist with member account problems and membership cancellation requests. Required Skills: Bilingual in Spanish & English. Must have a positive and professional demeanor, with responsive customer service to provide white glove service.
Assisting RSD in development, communication and implementation of region business plans. Assisting RSD with tracking and monitoring region and district performance. Skills and Requirements Include: 3 to 5 years of pharmaceutical sales experience.