Answering phone calls, emails and chats from company users. Providing support, guidance and assistance to users who are having trouble with the apps and devices. Working with the product and engineering teams to escalate technical issues. Qualifications for this position include:
Answer member questions and anticipate future needs. Assist with member account problems and membership cancellation requests. Required Skills: Bilingual in Spanish & English. Must have a positive and professional demeanor, with responsive customer service to provide white glove service.
Assistance in building and migrating applications. Assistance in execution and development of next gen SaaS. Position Requirements Include: Travel up to 50 percent. Bachelor’s Degree in Computer Science, Engineering, or equivalent.
Analyzing business metrics. Assisting with the budgeting process. Position Requirements Include: Negligible travel. Bachelor’s degree in Accounting, Finance, Economic, Information Systems or MIS. A minimum of 3 years of experience in financial analysis and reporting.
Providing assistance and support to business partners addressing their ad-hoc requests. Required Skills: This position requires 10% travel. Deep knowledge of analytic programming tools and methods (Business Objects). Understanding of relational databases, data systems, and data warehouses.
Assisting developers in debugging SQL related data issues. Querying databases and tune query performance. Performing data analysis, data mining, and data investigations with advanced query techniques. Applicants must meet the following qualifications:
Assist in planning, coordinating, implementing, monitoring, and evaluating the medical services required. Must meet the following requirements for consideration: Registered Nurse with current in state RN license. Case Management Certification (CCM) Minimum of three years clinical experience.
Assist in the development, testing, and maintenance of an online (non-HotDocs) proprietary-based version of the software. Create HotDocs custom templates and interviews that include scripting and computation variables. Must meet the following requirements for consideration: