Assisting our partners with their needs or their customers' needs. Qualifications for this position include: Passionate about delivering superior customer service. Fluent English and German verbal communication is mandatory. Proficiency in Microsoft Office.
Make recommendations for improvements and assist Project Manager to propose these to the customer. Plan, schedule, coordinate and monitor resources for projects. Analyze customer's requirements to determine the optimal information solution. Must meet the following requirements for consideration:
Must be able to: Answer in-bound calls and emails from customers. Assist the customers of major consumer brands with their questions. Create a delightful customer experience. Qualifications Include: High School diploma or equivalent. Six months of more of customer service experience.