Supervising Sales and Service Consultants answering calls and/or emails from customers. Helping consultants meet customer satisfaction, resolution targets, and exceed customer expectations. Required Skills: 1 years leading a virtual team. 3 years leadership experience.
A retailer needs applicants for an opening for a Telecommute Spanish Bilingual CustomerService Manager. Must be able to: Manage a team of 12- 18 virtual consultants at varying skill levels. Help consultants exceed customer expectations.
A video creation platform is searching for a person to fill their position for a Telecommute Customer Experience Manager in Louisville. Candidates will be responsible for the following: Conducting surveys to gather information on customer opinion of rendered services.
An office space rental company is in need of a Virtual Customer Support Operations Manager. Individual must be able to fulfill the following responsibilities: Engage directly with customers regarding escalated customerservice issues.
A financial services company is in need of a Telecommute Group Benefit Operations Billing Manager. Individual must be able to fulfill the following responsibilities: Manage the accounts receivables of a major block of group insurance business.
An e-commerce company is in need of a Telecommute Senior Specialized Service Manger. Core Responsibilities Include: Developing, managing and coaching managers of specialized teams to build successful teams and deliver an exceptional customizedcustomer experience.
Candidates will be responsible for the following: Ensuring service levels are met or exceeded for all processes. Managing Help Desk application support for all applications. Resolving system problems during non-business hours or backlogs. Skills and Requirements Include:
8 years of full service project management or clinical research consulting experience. Therapeutic expertise across a wide array of complex CNS indications. Strong drug development knowledge. Strong domestic and international project management experience.
Selling products by maintaining and expanding customer base; managing staff. Meeting regional sales financial objectives by forecasting monthly and quarterly quota. Maintaining and expanding customer base by counseling territory sales representatives. Position Requirements Include:
Core Responsibilities Include: Leading a team of Account Executives covering customer segments that are 10,000+ employees. Mentoring and coaching direct team members to execute against revenue targets. Organizing accounts for optimal performance. Qualifications for this position include: