Applicants must meet the following qualifications: Periodic travel to meet other team members. 5+ years Salesforce experience. Familiarity with how Salesforce can be utilized to maximize fundraising success. Proven customerservice orientation. Strong spreadsheet skills.
Minimum of 2-3 years of industry experience in Cyber Security. Master's degree in Information Technology or related degree required. Demonstrated ability to coach and mentor. Ability to deliver exceptional customerservice to our students.
Managing multiple customer implementations and escalations. Implementing, troubleshooting and supporting call center software solutions. Applicants must meet the following qualifications: 7+ years of related experience. Strong skills in project management. Call Center industry experience.
Collaborating with our Quality and Customer Support teams to trouble shoot and validate the software. Position Requirements Include: Understand the concepts of a Manufacturing/Distribution ERP system. Proficient in the basics of programming on the Salesforce platform.
A professional services company is filling a position for a Telecommute Technology and Innovation Practitioner Productivity Manager. Core Responsibilities of this position include: Cutting through the noise so practitioners have quick & easy access to information.
Developing WordPress sites using custom themes. Delivering high-quality solutions to our client. Working to agreed upon development plans. Must meet the following requirements for consideration: 3+ years of experience in developing semantic and well-formed front end code.
Must be able to: Ensure customer needs are met. Answer inbound calls from customers to assist with questions. Educate customers about products and services. Must meet the following requirements for consideration: A high school diploma or GED. Basic PC keyboarding skills.
Creating a strategic plan related to overall customer satisfaction. Managing multi-level client stakeholder relationships with your portfolio of customers. Acting as a main customer point of contact throughout the customer’s entire lifecycle. Qualifications Include:
Oversee the health of our overall customer acquisition activity. Manage paid marketing spend and report daily/weekly on key performance metrics. Help drive down acquisition cost through creative and organic acquisition tactics. Must meet the following requirements for consideration: