Handling member account problems, new promotions, services, features and membership cancellation requests. Skills and Requirements Include: Contractors must be willing to make strong retention attempts on calls from members who want to cancel membership.
A staffing agency has a current position open for a Virtual Bilingual Spanish English Travel Customer Care Representative. Individual must be able to fulfill the following responsibilities: Take inbound calls and emails with inquiries from members and sales reps.
A business services company has a current position open for a Remote Customer Product Support Advisor. Candidates will be responsible for the following: Providing a premium customer service experience. Responding to inbound phone contacts to troubleshoot and resolve advanced technical issues.
Providing excellent customer service. Skills and Requirements Include: Ability to travel. 7-8+ years experience project managing financial implementations for larger, more complex organizations within higher education and government sector.
A healthcare company is searching for a person to fill their position for a Telecommuting Patient Experience Improvement Service Advisor. Core Responsibilities Include: Establishing rapport and credibility and maintaining relationships with key contacts.
Establishing working knowledge of all products and services. Must meet the following requirements for consideration: Must be able to travel with the US up to 25% of the time. Minimum of 3 years of Loan Origination Software administration experience.
A digital health company has an open position for a Virtual Digital Health Customer Support Agent. Core Responsibilities Include: Answering phone calls, emails and chats from company users. Providing support, guidance and assistance to users who are having trouble with the apps and devices.
Require some occasional visits to the HQ location in Kansas City, Missouri. 5 years of experience selling software solutions, platform technologies, and/or professional services. Multiple years of documented success in exceeding goals. BS/BA or equivalent applicable work experience.
Maintaining quality service by following service levels. Position Requirements Include: Persuasion. Persistence. Closing akills. Ability to sell upsells, cross sells, and third party offers. Desire to make high commissions. Product knowledge.
Core Responsibilities Include: Supporting service provider scale monitoring and event management systems. Providing configuration management reports. Providing analysis on capacity trends and projections. Position Requirements Include: 20% travel.