A call center is filling a position for a Telecommute CustomerService Representative. Individual must be able to fulfill the following responsibilities: Fielding a variety of inbound calls. Making seminar reservations, setting appointments, and taking messages.
Assisting with orders, account questions, billing, service cancellations and other inquiries. Identifying customers’ needs and using knowledge database to recommend solutions. Qualifications for this position include: Previous CustomerService Experience preferred (not required)
A company that performs business services has an open position for a Virtual CustomerService Representative in Dover. Must be able to: Resolve the problem quickly and ensure the situation does not escalate. Answer back to back calls and resolving issues.
Qualifications Include: Support client-facing activities on PoC's and custom demos as part of pre-sales effort. Ability to articulate business drivers, KPIs, operational/executional/customer-experience challenges, decision models.
An IT services firm is filling a position for a Telecommute Regional Sales Manager. Candidates will be responsible for the following: Securing new business, add-on business, and Maintenance Renewal orders for all license sales, as well and Professional Services revenue.
Qualifications for this position include: Excellent communication skills, customerservice skills and phone etiquette. Minimum 2 years recent experience in medical-oriented scheduling environment. Must be adept at handling large call volumes, preferably with use of VOIP call systems.
A construction company is in need of a Telecommute Regional Inbound Customer Support Representative. Individual must be able to fulfill the following responsibilities: Scheduling installations with customers. Working in our customer relationship management system.
3 years of account management or technical customerservice experience. Experience working in a communication service provider, network equipment provider, or other experience. Bachelor's degree in a technology-related discipline.
Assisting in technical support of customers and the field teams with qualification and compliance. Spending related to normal acceptable T&L. Skills and Requirements Include: 20% possible travel required for support, projects, field operations, or customer requests.
Using consultative selling to identify customer pain points associated with large virtual and cloud environments. Qualifications Include: Willingness to travel to customers and Turbonomic HQ as necessary. Experience meeting with sales prospects in person.