Supervising Sales and Service Consultants answering calls and/or emails from customers. Coaching and developing agents in soft skills and service techniques in order to deliver key results and build a high performing team. Applicants must meet the following qualifications:
A travel company is in need of a Telecommute CustomerService Agent. Candidates will be responsible for the following: Answering incoming calls from customers. Helping resolve problems, providing information and answering questions. Required Skills:
Minimum 6 months experience providing service to customers in some capacity. Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs. All other requirements necessary for this position.
An internet company is searching for a person to fill their position for a Remote Bilingual Customer Escalations Representative. Candidates will be responsible for the following: Resolving customer issues in the first contact.
A financial services company is searching for a person to fill their position for a Virtual Accounting Services Manager. Core Responsibilities Include: Reviewing Financial Associates work to ensure the highest quality service to our clients.
Service over 350 accounts across the network for their group air needs. Assist the meeting planners with air fare analysis and/or A&D reports. Assist team leader with CSI issues or fee allocator issues. Skills and Requirements Include:
Engaging clients in product and service options. Reporting and analyzing client pulse. Identifying risk factors associated with current clients. Must meet the following requirements for consideration: Ability to travel up to 20% Bachelor’s degree preferred or equivalent job experience.
Skills and Requirements Include: Ability to travel 50% 5 + years in employee supervision roles including experience interacting directly with customer executive and technical staff. 3 + years developing solutions documents, presentations, pricing models, statements of work.
Maintain the primary company relationship in client's technical and operational areas. Ensure that client requests for additional services are addressed. Required Skills: Travel required 10 - 15% Advanced analytical skills required. EFT and Debit Card knowledge/experience.