A company that provides advice and solutions has a current position open for a Telecommuting Bilingual Spanish and English Customer Service Representative. Candidates will be responsible for the following: Answering inquiries from customers on retirement plan services.
High School Diploma. 18 years or older. 6 months customer service experience. Must provide phone and internet services and quiet work environment. Proper phone and chat etiquette. Ability to speak and type clearly and accurately, using proper grammar.
Handling member account problems, new promotions, services, features and membership cancellation requests. Skills and Requirements Include: Contractors must be willing to make strong retention attempts on calls from members who want to cancel membership.
A staffing agency has a current position open for a Virtual Bilingual Spanish English Travel Customer Care Representative. Individual must be able to fulfill the following responsibilities: Take inbound calls and emails with inquiries from members and sales reps.
Entering customer and account data and leaving notes for client. Verifying entered customer and account data by reviewing, correcting, deleting, or reentering data about sales prospects. Qualifications for this position include: Must have strong grammar and spelling skills.
Knowledge of current/next generation services offerings. Deep Industry knowledge of the business process and competitive landscape. Demonstrated CIO and Other C-level interaction and insight-based influence. Demonstrated negotiation skills balance client requirements with business case for deal.
Leading customer needs analysis discussions. Leading application and/or technical product demonstrations. Qualifications for this position include: Participate in product demonstrations and/or booth support activities at trade show events. Excellent verbal and written communication skills.
Working with customers and partners to troubleshoot system integration problems. Handling complex support requests via email, telephone, live chat, or in-app. Monitoring platform performance and participating in incident response. Skills and Requirements Include:
Provide success program management for our customers. Drive business value, enhance product adoption and build deeper relationships. Identify and manage risks, build a risk mitigation plan, and engage and manage resources throughout the organization. Qualifications for this position include:
Providing Payroll and Benefits Administration services. Providing HRIS and Time & Attendance software and services. Position Requirements Include: Strong written, verbal and presentation skills. Payroll, HR, HRIS, HCM, Benefits, TLM or Time & Attendance or TPA experience.