Internet savvy and proficient at navigating multiple systems at one time. Superior customerservice and communication skills. Reliable, high-speed Internet connection and dedicated land-based phone line (not VOIP) Ability to meet all other home office equipment requirements.
Fulfilling Concierge requests. Delivering customized recommendations and services. Position Requirements Include: High school diploma or equivalent. Superior customerservice and communication skills. Must be internet savvy and proficient at navigating multiple systems at one time.
A wealth-planning technology company has a current position open for a Virtual CustomerService Representative. Must be able to: Manage a large amount of inbound calls or chats. Provide support to Client Support team members in one or more areas of expertise.
A demand generation and customer-engagement services company has an open position for a Remote CustomerService Representative in Bangor. Core Responsibilities Include: Answering back to back calls and resolving issues. Building a strong relationship with your customer.
Ability to analyze trends and data and display in a statistical format. Typically requires 5 years of experience in a call center, service desk, and/or customerservice environment. Diplomacy and tact in dealing with management, staff, and customers. High School Graduate.
A business services company is searching for a person to fill their position for a Remote Technical CustomerService Engineer III. Core Responsibilities of this position include: Executing installation, maintenance and repair of own company and third party products.
Writing REST API endpoints to push data. Required Skills: Able to work with Apex, SOQL, Visual Studio Code, GearSet, GitHub, Marketo. Comfortable using Avalara, Talend, DemandTools, Stripe, and Okta. Able to train users on how to use business tools to allow for self-service.
Monitoring agent work states to ensure optimized results and daily service level attainment. Skills and Requirements Include: Ability to identify needs, prioritize, multi-task, adapt to changing priorities. Strong working knowledge of Microsoft Office. Strong process management abilities.
A provider of customer relationship management services has an open position for a Remote CustomerService Representative. Core Responsibilities Include: Receiving and processing various incoming phone calls for numerous clients. Obtaining, entering, and verifying customer information.
A software development company has an open position for a Remote CustomerService Specialist. Candidates will be responsible for the following: Assisting customers with tech issues. Using remote access application to access customer's computer for tech assistance.