A travel company is in need of a Telecommute CustomerService Agent. Candidates will be responsible for the following: Answering incoming calls from customers. Helping resolve problems, providing information and answering questions. Required Skills:
Assisting with orders, account questions, billing, service cancellations and other inquiries. Identifying customers’ needs and using knowledge database to recommend solutions. Qualifications for this position include: Previous CustomerService Experience preferred (not required)
A business outsourcing company is filling a position for a Telecommute CustomerService Representative in Pittsburgh. Candidates will be responsible for the following: Answering back to back calls and resolving issues. Building a strong relationship with the customer.
Minimum 6 months experience providing service to customers in some capacity. Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs. All other requirements necessary for this position.
A healthcare company needs applicants for an opening for a Telecommute IT Infrastructure Services Manager in Harrisburg. Individual must be able to fulfill the following responsibilities: Working in conjunction with other ITP staff to improve the quality of support services.
A software platform is filling a position for a Remote Contract Customer Experience Agent in Philadelphia. Core Responsibilities of this position include: Providing enthusiastic and personalized customerservice to clients.
Must be based in the Philadelphia area with flexibility to travel. Excellent communication, interpersonal, and organizational skill, with a strong phone presence. Desire to win clients from competitors. 5 years of experience in a customer-facing sales role.
Building strategic customer relationships at the senior executive/C-level. Maximizing revenue and achieving margin goals, while staying within budget. Managing issue resolution and customer satisfaction within your account base. Skills and Requirements Include: Ability to travel.
Must be able to: Manage the delivery and follow-up of proactive services. Manage regular program and project updates between all critical stakeholders. Ensure that all program and project tasks are updated and internally managed. Position Requirements Include:
Discovering and analyzing individual customer goals and challenges. Designing innovative solutions to address challenges. Responding effectively to RFIs and RFPs. Skills and Requirements Include: Knowledge, interest or background in the nonprofit market.