6 months experience providing service to customers. Ability to type 35 WPM while talking to customers. Technical aptitude with familiarity of Smartphones, tablets, operating systems, PC and Macs. Understand concepts of navigation, search engines and other web based applications.
Using both user interface and visual design. Working directly with our customers to learn how they use our products. Working on our website and in collateral. Must meet the following requirements for consideration: Must able to spend at least one full week out of each month in San Francisco.
A cloud services company is filling a position for a Remote Presales Director. Core Responsibilities Include: Working closely with the field sales team and support in Go-To-Market activities. Engaging with Product Engineering to prepare solution demos. Responding to RFP/RFI on products.
A travel company is in need of a Telecommute Online Services Developer. Core Responsibilities Include: Building customer sites for the online booking tools. Developing and coordinating webinars and Concur demos. Working with the sales team on new clients wanting to purchase tools.
A computer software company is seeking a Virtual Customer Care Analyst. Core Responsibilities of this position include: Effectively managing time, case load and backlog. Assessing the nature of customer problems. Meeting set company, team and individual KPI’s.
Identifying and completing service improvement activities. Designing, building, and testing end to end services. Clearly communicating concise facts upward to leadership. Qualifications for this position include: Good working technical knowledge of network switching and wireless technologies.
Ability to travel. SaaS experience is required. 4 years experience in software consulting. Solid oral, written, presentation and interpersonal communication skills. Experience in customer success management, account management or renewal services. Knowledge of relational database concepts.
Willingness to travel to customer locations as necessary and attend team events. Experienced in both Agile and Waterfall methodologies. 7+ years of experience in Project Management managing enterprise accounts. Exceptional client management, customer presence and communications skills.
Develop a care management strategic vision for each customer. Qualifications Include: Travel 25 % of the time. 3 years account management experience. Customer relationship experience in the industry. Bachelor's degree in health care administration or nursing. RN License.
Acting as the trusted advisor to assigned customers. Providing input for RFI and RFP responses. Translating customer business objectives and requirements into best practice solution design. Skills and Requirements Include: Able to travel occasionally.