Telecommuting Customer Service Jobs - VirtualVocations.com https://www.virtualvocations.com/ VirtualVocations offers a unique service to those who are looking for high quality, credible, work from home positions. Remote Customer Service Agent https://www.virtualvocations.com/job/remote-customer-service-agent-430267.html A telemarketing and outsourcing company has an open position for a Remote Customer Service Agent. Core Responsibilities of this position include: Providing superior customer service while navigating multiple systems Working in a fast paced environment Using chat to ask and receive internal support Must meet the following requirements for consideration: Prior customer service experience Sales experience Excellent verbal and listening skills Professional and articulate voice Home office that is noise & distraction free Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support 430267 Telecommute Customer Service Representative https://www.virtualvocations.com/job/telecommute-customer-service-representative-436914.html A provider of outsourced communication solutions is filling a position for a Telecommute Customer Service Representative. Individual must be able to fulfill the following responsibilities: Receiving and processing incoming phone calls for clients Ensuring that calls are processed in strict adherence to established policies Successfully completing initial on-the-job training, as well as any new product or on-going training Qualifications for this position include: High school or GED required One year customer service or sales experience 18 years or older 436914 Telecommute Customer Service Agent https://www.virtualvocations.com/job/telecommute-customer-service-agent-430382.html An outsourcing call center has a current position open for a Telecommute Customer Service Agent. Individual must be able to fulfill the following responsibilities: Working in a fast-paced environment with evolving business needs Providing superior customer service while navigating multiple systems Completing any other related duties as assigned Required Skills: High school diploma or equivalent Prior customer service and sales experience DSL or Broadband Required – WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT allowed Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible) A separate 19” Monitor with 1280×1024 minimum resolution 430382 Telecommute Customer Service Representative https://www.virtualvocations.com/job/telecommute-customer-service-representative-441860.html A software and payment processing solutions provider is filling a position for a Telecommute Customer Service Representative. Individual must be able to fulfill the following responsibilities: Take inbound calls directed from the queue Make outbound dialer/collection calls regarding delinquent accounts Maintain departmental standards Qualifications Include: High School diploma or General Educational Development (GED) certificate 1+ year experience in a call center setting with experience handling high volume inbound and outbound calls A private, quiet home office space with hard-wired, high-speed internet service (DSL or Cable) Excellent verbal skills, clear and confident Experience with the AS400, Microsoft Word, Excel, Outlook 441860 Telecommuting Customer Service Representative https://www.virtualvocations.com/job/telecommuting-customer-service-representative-441858.html A gym management software company has an open position for a Telecommuting Customer Service Representative. Core Responsibilities Include: Taking inbound calls directed from the queue Performing outbound dialer/collection calls regarding delinquent accounts Noting each account with the call content Must meet the following requirements for consideration: Must be flexible to work an assigned work schedule anytime between the hours of 7am and 9pm Central Time Has a High School diploma or General Educational Development certificate 1 year experience in a call center setting with experience handling high volume inbound and outbound calls Has a private, quiet home office space with hard-wired, high-speed internet service Has excellent verbal skills, clear and confident Has the ability to multitask, learn new systems and adapts quickly, and is solution focused 441858 Telecommute Customer Service Sales Agent https://www.virtualvocations.com/job/telecommute-customer-service-sales-agent-424255.html A telemarketing and outsourcing business needs applicants for an opening for a Telecommute Customer Service Sales Agent. Core Responsibilities Include: Providing superior customer service while navigating multiple systems Working in a fast paced environment with evolving business needs Using chat to ask and receive internal support Required Skills: Prior customer service experience Sales experience High school diploma or equivalent All technical requirements listed by company 424255 Virtual Customer Service and Sales Agent https://www.virtualvocations.com/job/virtual-customer-service-and-sales-agent-430270.html A telemarketing and outsourcing business has an open position for a Virtual Customer Service and Sales Agent. Individual must be able to fulfill the following responsibilities: Provide superior customer service while navigating multiple systems Use chat to ask and receive internal support Position Requirements Include: Prior customer service experience Sales experience Home office that is noise and distraction free All technical requirements listed by company 430270 Telecommute Customer Service Representative in Knoxville https://www.virtualvocations.com/job/telecommute-customer-service-representative-in-knoxville-442384.html A car rental company is in need of a Telecommute Customer Service Representative in Knoxville. Candidates will be responsible for the following: Handling incoming calls, efficiently resolving a variety of customer service inquiries Utilizing problem-solving skills to efficiently answer customer requests Maintaining a courteous and pleasant demeanor while speaking with external and internal customers Skills and Requirements Include: Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations Experience in a performance-based or metric-driven environment Experience handling help desk or escalated situations requiring problem resolution preferred Ability to complete I-9 work authorization paperwork in person Must be authorized to work in the United States 442384 Telecommute Customer Service Management Advisory Solution Architect https://www.virtualvocations.com/job/telecommute-customer-service-management-advisory-solution-architect-442300.html A business services and development-focused company is filling a position for a Telecommute Customer Service Management Advisory Solution Architect. Must be able to: Support product sales as a customer service management technical and domain expert Develop and maintain a showcase of re-usable customer service management solutions Configure and deliver product demonstrations to address customer requirements and business issues Qualifications Include: A high degree of passion, energy, drive and willingness to travel Pre-sales solution consulting, sales engineering or professional services experience Experience configuring customer service applications Technical experience integrating CRM with CTI, workforce management and other customer service technologies Good understanding of contact center operations and the customer experience domain Proven pre-sales skills and experience speaking with both business and technical customers 442300 Telecommute Call Center Customer Service Agent https://www.virtualvocations.com/job/telecommute-call-center-customer-service-agent-436262.html A call center is filling a position for a Telecommute Customer Service Agent. Core Responsibilities Include: Answering inbound phone calls regarding a customers account Making outbound calls to follow up on customers Building customer relationships, earning their loyalty and trust Qualifications for this position include: 1 year of call center experience 2 years' of customer service experience Performance based metrics understanding Computer proficiency with applications A strong desire to continue growing and succeeding as a Customer Service Representative 436262