Identifying and escalating quality of care issues through established channels. Providing coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. Applicants must meet the following qualifications:
Experience with Technology, Health & Welfare Benefits, Human Resources, or HealthCare. Experience with Web based Benefit Administration. Bachelor’s degree preferred or equivalent job experience.
Core Responsibilities Include: Providing Telephonic and/or Web-based patient focused care. Accurately assessing callers’/patient/member needs. Performing appropriate and accurate documentation of all interactions. Qualifications for this position include:
Collaborate with the QSD Project Managers. Required Skills: Healthcare/Health Plan experience. HEDIS® experience and/or knowledge. Solid knowledge of managed care requirements. Strong proficiency with Microsoft Office applications.
A healthcare call center has an open position for a Virtual Bilingual English and Spanish Patient Communication Specialist and Scheduler. Individual must be able to fulfill the following responsibilities: Being the first point of contact for patients.
A company providing research and analytics for the environment and human health is in need of a Telecommute Automation and Microfluidics Field Application Scientist. Core Responsibilities of this position include: Developing application-specific protocols for liquid handling products.
