Attend company events as needed. Customer service experience required. Associates degree or equivalent on the job training. Experience in HelpDesk/Support environment. In-depth knowledge of Microsoft O/S and Word. Strong analytical and communication skills.
Managing technical support helpdesk. Required Skills: Ability to travel as required (up to 20-25%) Bachelor’s degree required, as well as 5 years relevant work experience. Direct experience and/or strong interest in education. Project management experience with multi-faceted projects.
Overseeing day-to-day IT/Helpdesk needs. Managing equipment inventory. Setting up new accounts. Position Requirements Include: Two to four years experience in a helpdesk setting or equivalent. Substantial experience supporting Apple hardware and software.