Telecommuting Help Desk Jobs - VirtualVocations.com https://www.virtualvocations.com/ VirtualVocations offers a unique service to those who are looking for high quality, credible, work from home positions. Virtual Field Support Help Desk Analyst in Somerset https://www.virtualvocations.com/job/virtual-field-support-help-desk-analyst-in-somerset-461817.html A healthcare company needs applicants for an opening for a Virtual Field Support Help Desk Analyst in Somerset. Core Responsibilities of this position include: Resolving incoming requests for assistance from clients via telephone and email Logging incidents verifying and detailing all client information, nature of issue and the troubleshooting steps Escalating tickets when necessary and working with second level support, management, or third parties Skills and Requirements Include: 3 - 5 years’ experience working with end users in a technical support role Windows or IOS application support experience including navigation, installation and troubleshooting Knowledge of Microsoft Outlook and Microsoft Office Suite 2010, 2016 Experience handling approximately 35 calls per day in a call center environment Ability to assist users over the phone and comfortable with remote support tools Experience configuring and supporting local printers, supporting remote users with connectivity and VPN issues and using ITSM or call tracking system 461817 Remote Help Desk Specialist in Bluemont https://www.virtualvocations.com/job/remote-help-desk-specialist-in-bluemont-460064.html A staffing agency has an open position for a Remote Help Desk Specialist in Bluemont. Must be able to: Provide first level technical support for issues and incidents related to computer systems Troubleshoot issues via phone and email Assist end users with issue resolution Applicants must meet the following qualifications: High school diploma or GED equivalent At least 3 years of experience without a degree (or 6 months with a Bachelor's degree) At least 3 years of experience supporting Microsoft Office Suite At least 1 year of experience supporting Windows 7 environment At least 1 year of experience with Remedy Help Desk or similar system Ability to type at least 25 WPM 460064 Remote Clinical Service Desk Agent https://www.virtualvocations.com/job/remote-clinical-service-desk-agent-462621.html A computer software technology corporation is seeking a Remote Clinical Service Desk Agent. Core Responsibilities of this position include: Accommodating client by recommending appropriate technical support Providing answers to users by identifying problems Resolving problems by clarifying issues Skills and Requirements Include: Ability to travel to a Clients site as needed 2 years of Epic application experience and support Customer Service Experience Professional experience IT experience or equivalent Computer knowledge 462621 Virtual Technical Support Manager https://www.virtualvocations.com/job/virtual-technical-support-manager-462268.html A realty company needs applicants for an opening for a Virtual Technical Support Manager. Individual must be able to fulfill the following responsibilities: Manage, hire and develop a best-in-class, customer-centric support team Organize and coordinate a weekly team schedule Establish and monitor team and individual KPIs Must meet the following requirements for consideration: AA degree in CS/CIS, business administration or related technical field 5+ years experience managing a client-facing support function 2+ years previously in a direct technical support or help desk role Experience with a rapidly-growing customer base Experience implementing various support technologies Other requirements as outlined in the job description 462268 Virtual HR Classification Specialist https://www.virtualvocations.com/job/virtual-hr-classification-specialist-462766.html An IT solutions company has an open position for a Virtual HR Classification Specialist. Individual must be able to fulfill the following responsibilities: Providing a full range of classification services Drafting and re-describing position descriptions Conducting desk audits and position reviews Qualifications for this position include: Experience applying Office of Personnel Management classification standards 8 years of prior Federal position classification experience Excellent written and communication skills Proven ability to meet strict deadlines while handling a high volume of work 462766 Remote Front End Engineer https://www.virtualvocations.com/job/remote-front-end-engineer-457111.html An e-commerce technology company has a current position open for a Remote Front End Engineer. Core Responsibilities of this position include: Build, ship, and iterate on new and existing features Team up with product designers to help shape how things work Work in a growth-minded culture to help drive growth to the business and for our community Required Skills: Must be able to build things with the end-user in mind You are detail-oriented You are curious You love learning things and know the value of feedback and facing new challenges Able to work with our stack: PHP7, ES6, Laravel 5 + Custom PHP framework, Vue.js, Backbone, MySQL, Memcache, ElasticSearch 457111 Telecommute Sales Specialist Leader https://www.virtualvocations.com/job/telecommute-sales-specialist-leader-456609.html A national hotel chain is searching for a person to fill their position for a Telecommute Sales Specialist Leader. Must be able to: Provide temporary sales leadership support to the area sales organization as well as individual hotels Manage and direct the on-property group sales effort to achieve property revenue goals Assist with selling, implementation and follow-through of group sales promotions Skills and Requirements Include: Will require 50% travel High school diploma or GED 4 years' experience in the sales and marketing, guest services, front desk, or related professional area Or 2 year degree in Business Administration, Marketing, Hotel and Restaurant Management, and 2 years experience Proven leadership skills in supervising and managing associates Account management experience 456609 Telecommute Community Support Case Manager Specialist in Eden Prairie https://www.virtualvocations.com/job/telecommute-community-support-case-manager-specialist-in-eden-prairie-462666.html A healthcare company is seeking a Telecommute Community Support Case Manager Specialist in Eden Prairie. Must be able to: Make appropriate referrals to behavioral professionals or programs Assesses customers basic bio-psycho-social needs Help customers connect with resources found for them as appropriate Qualifications for this position include: Current, unrestricted independent licensure in a behavioral health field, ie.: LICSW, LMFT, LP, LCP, RN Knowledge and experience working with SPMI population Knowledge and experience in accessing community resources in order to help customers with basic needs Knowledge of and experience in working with medical professionals 462666 Remote Software Support Analyst https://www.virtualvocations.com/job/remote-software-support-analyst-461576.html A business services company is filling a position for a Remote Software Support Analyst. Candidates will be responsible for the following: Solving technical problems for customers on a daily basis Categorizing and quickly responding to customer questions and requests via email Tracking and monitoring all customer requests and trending product issues Required Skills: 2x year all-company in-person retreats Proven experience in a technical help desk or customer support role Need to be fast learners and get up to speed quickly on our product and integrations Demonstrate an ability to troubleshoot errors in one or all SQL, Ruby and PHP Experience supporting open source carts like WooCommerce and Magento Ability to multitask on various client issues and prioritize issues 461576 Telecommute Graphic Designer https://www.virtualvocations.com/job/telecommute-graphic-designer-462525.html A marketing company is searching for a person to fill their position for a Telecommute Graphic Designer. Core Responsibilities of this position include: Producing awesome creative work Working with visual icon and illustration packs to help enhance your designs Collaborating with our other designers and team members Position Requirements Include: Must be available daily so we can communicate projects Previous experience in creating infographics or in data visualisation Must be able to deliver projects in a timely manner 462525