An outsourcing company is seeking a Remote Seasonal Customer Service Specialist. Must be able to: Provide premium, end-to-end services for our customers, across telephone, email and/or chat. Ensuring that customers have the products needed to fit their needs.
This is an excellent opportunity to interface with Executive Leadership both internally and externally As a seasoned healthcare sales professional, you will use your years of expertise to grow our business through retention, and offering cost saving solutions to existing clients.
Experience in backup technologies and processes a plus. Highly seasoned professional with sound judgment and strong verbal and written communication skills, and diplomacy in handling sensitive information. Proven ability to influence and collaborate with internal and external resources.
Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures. Work with external third parties to assess build / buy / partner decisions. Run beta and pilot programs with early-stage products.
Candidates will be responsible for the following: Providing strong, seasoned editorial leadership shaping content and culture around effective audience engagement. Crafting clear, concise stories that engages the payor, prospect, provider or member/patient audience.