Must be able to: Serve as manager for technical support team members. Provide 3rd level engineering support. Add process and alignment around installed system changes. Qualifications for this position include: Ability to travel to participate in customer site visits up to 5%
3+ years proven expertise. At least 6 years of experience in a support related, customer-facing role. Hands-on experience working in a leadership or escalations role. Strong understanding of Java, Python, and/or another programming language. Strong Linux skills - navigation and tools.
2 - 3 years experience working in a service-oriented, customer support, technical support or related field. Organizational skills with exceptional attention to detail. Able to work quickly and accurately. Familiarity with Apple and Microsoft Operating Systems.
Manage overall support and strategic direction of a large multi-national clients. Oversee day-to-day client management. Applicants must meet the following qualifications: Travelling onsite to client locations and delivering presentations.
Basic knowledge HTML CSS, and/or WordPress experience an asset. Good understanding of support process and infrastructure. Excellent instincts and ability to interface with users and team. Excellent communication, interpersonal skills, and writing skills.
Core Responsibilities of this position include: Providing remote systems integration support for end user problems using the latest remote access technologies as appropriate. Assisting with systems integration related escalations in support of remote service engineering team.
Individual must be able to fulfill the following responsibilities: Supporting various applications. Completing any other assigned tasks. Required Skills: Excellent experience with Cassandra. Customer facing experience. Experience with Linux. Excellent communication skills.
A staffing agency has a current position open for a Virtual Contact Center Chat Technical Support Representative. Must be able to: Interact with customers in response to inquiries, concerns, and requests about products and services.
A staffing agency has a current position open for a Telecommuting Contact Center Chat Technical Support Representative. Must be able to: Interact with customers in response to inquiries, concerns, and requests about products and services.
A multinational conglomerate corporation is filling a position for a Telecommute Technical Support Engineer. Must be able to: Use successful, effective field experience and knowledge to provide technical support. Maintain up-to-date knowledge of modality products.