Developing support workflows and training materials for assigned products. Qualifications for this position include: 3-5 years of customer facing experience in a SAS environment. Ability to coordinate multiple objectives across a broad spectrum of goals.
Experience with WordPress, Joomla, Magento, vBulletin and other CMS's. Strong foundation of how DNS, FTP/SFTP, web, firewalls, CDNs and the internet work. Strong communications skills, ticket-focused customer support with aptitude for providing great service.
A distribution company is in need of a Remote Senior NetApp Support Engineer. Core Responsibilities Include: Responding to customer service inquiries regarding company products. Researching, documenting and communicating recurring technical issues.
A financial services company is searching for a person to fill their position for a Telecommute Supply Technology Product Support Analyst. Candidates will be responsible for the following: Receiving supply technology related issues or queries.
10+ years’ experience in desktop, server administration and IT Infrastructure support. Experience in business software support. Ability to troubleshoot application problems. Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
Must be able to: Perform deployment of new end-user hardware. Support, diagnose and troubleshoot all versions of Windows-based desktop and laptop computer systems. Install, setup, configure and test a variety of application programs on user workstations. Required Skills:
Experience working as a service advisor providing customer support. Experience leading interviews with technicians to assess skill level. Sound judgment and the ability to make concise decisions. Other requirements as outlined in the job description.
An IT support outsourcing service provider needs applicants for an opening for a Remote Senior Microsoft Information Technology Consultant in the San Francisco Bay Area. Individual must be able to fulfill the following responsibilities:
Writing detailed technical reports. Position Requirements Include: Ability to attend company fun events & activities, and onsite paid lunches & game days. Experience with Java and C# applications. Experience with Web frameworks, e. g. , Spring, Play, Angular.
Qualifications for this position include: Participating in and supporting community outreach events. Bachelor's degree in Business, Human Resources, or related field and 3 years' experience. 2 years' supervisory experience or experience leading cross-functional teams.