Provide a quantifiable and awesome customer support experience for all our users, via ticketing system, email and phone. Perform product tests and participate to internal QA and bug verification activities. Leverage product usage data to proactively engage Customers experiencing product issues.
Minimum 5 years experience supporting Linux systems. Familiarity with OpenStack, virtualization and other Cloud technologies. Development level and troubleshooting experience in at least 2 programming languages. Significant experience with Ubuntu. Advanced troubleshooting skills.
An education software and technology company has a current position open for a Telecommute Evening TechnicalSupport Specialist. Core Responsibilities Include: Participating in root cause analysis and communicating findings to customers.
Providing support to customers. Providing solutions to technical issues. Handling multiple computer applications at one time. Skills and Requirements Include: High School Graduate or general education degree. 6 months experience providing service to customers.
A distribution company is in need of a Remote Senior NetApp Support Engineer. Core Responsibilities Include: Responding to customer service inquiries regarding company products. Researching, documenting and communicating recurring technical issues.
An education software and technology company has a current position open for a Telecommute TechnicalSupport Specialist. Core Responsibilities Include: Participating in root cause analysis and communicating findings to customers.
An education software company is searching for a person to fill their position for a Telecommute TechnicalSupport Specialist. Core Responsibilities of this position include: Participating in root cause analysis and communicate findings to customers.
An insurance company is filling a position for a Telecommute Senior Applications Support Engineer. Individual must be able to fulfill the following responsibilities: Providing level 3 technical analysis / support for customer incident tickets.
A software developer is in need of a Remote WordPress TechnicalSupport Specialist. Must be able to: Reply to questions from clients. Debug issues. Look at configurations and code lines. Position Requirements Include:
Assist with providing technicalsupport for hardware devices. Assist with providing desk-side technicalsupport to users. Determine and resolve problems received from clients. Required Skills: Bachelor’s degree. Three years IT experience. Strong experience in technical writing.