A company that manufactures headsets is seeking a Remote Bilingual Portuguese and English Product Support Specialist in Lowell. Core Responsibilities of this position include: Providing Tier 1 technical help and solutions to customers via phone calls and emails.
Supporting our clients utilizing our products and services. Utilizing SQL or Logic to analyze client data. Qualifications for this position include: Ability to travel alone or as part of a team. 2 - 5 years' experience in financial industry field. Bachelor's Degree or equivalent experience.
Must be able to: Provide pre-sale technical support and sales/marketing assistance to key distributors. Plan and lead joint sales calls with partners, Serve as the escalated technical resource. Skills and Requirements Include: 25-40% travel within a Region.
Provide pre-sale technical support and sales/marketing assistance to key distributors. Plan and lead joint sales calls with partners, per Mutual Marketing Plans. Serve as the escalated technical resourceto assigned distributors. Position Requirements Include: 25-40% travel within a Region.
A managed health care company is seeking a Remote Care Management Support Specialist in Boston. Core Responsibilities of this position include: Assuming responsibility for self-development and career progression. Providing non-clinical support to workflows.
A digital health company has an open position for a Virtual Digital Health Customer Support Agent. Core Responsibilities Include: Answering phone calls, emails and chats from company users. Providing support, guidance and assistance to users who are having trouble with the apps and devices.
Basic understanding of Excel, HTML, Messaging, SMTP and email hygiene products. Two or more years supporting customers in a consultant, customer support role. Proven ability to support multiple customers and internal peers with various needs. Excellent verbal and written communications skills.
Experience with small or mid-sized cross-functional initiatives. Demonstrated experience developing analysis, presentations and support material. Demonstrated relationship management skills at peer levels. Previous experience with creating Content Libraries.
Evolving and supporting service provider scale monitoring and event management systems. Providing configuration management reports as required. Qualifications for this position include: 20% travel. Bachelor’s degree in Information Technology or 3-5 years equivalent work experience.
Developing a technical knowledge of entire portfolio, scientific applications involved and end markets. Skills and Requirements Include: Willingness for 40-50% overnight travel. Degree of technical nature. Excellent written, verbal communication and presentation skills.