Position Requirements Include: Thorough understanding of leading manufacturers video and infrastructure products. Thorough understanding of video networks, firewall traversal, switches and routers. Previous experience installing, configuring, administrating and / or supporting this equipment.
Qualifications for this position include: Attending international bi-annual company retreats. 0-3 years of Customer Success/Support experience. Analytical mindset with ability to quickly recognize patterns. Able to master new software and systems effortlessly and quickly.
A productivity monitoring software developer is filling a position for a Virtual TechnicalSupport Agent. Individual must be able to fulfill the following responsibilities: Maintain high-quality customer service and professionalism.
Assist in the maintenance of programme/project and portfolio information. Support the formulation and review of Initiation Plans and Terms of Reference. Write and edit Mid Term Reviews and Terminal Evaluations. Qualifications for this position include: Work from home with mission travel.
An education company has a current position open for a Remote Associate TechnicalSupport Engineer. Core Responsibilities Include: Answering, evaluating and prioritizing incoming telephone, email and chat-based requests. Recognizing problems and conducting research.
Ensuring that each support case owned by you is handled as per our Service Level Agreement (SLA) Qualifications Include: Ability to travel internationally up to 20% of the time. Minimum 7 years experience supporting Linux systems.
A software company is filling a position for a Telecommuting TechnicalSupport and Sales Engineer. Individual must be able to fulfill the following responsibilities: Performing product/sales demos to customers. Adding to and improving technical documentation.
Providing ongoing support to teachers and students through our email-based ticketing system. Becoming an expert on our product and serving as customers' primary point of contact. Advocating for users and working with product and engineering teams to eliminate pain points and squash bugs.
Must be able to: Provide front line support. Troubleshoot Windows operating system issues. Document all actions taken during problem resolution. Qualifications Include: Able to work structurally and according to published procedures and work instructions.
A college has an open position for a Telecommute Computer Network and TechnicalSupport Course Portfolio Reviewer. Candidates will be responsible for the following: Reviewing course portfolios. Being part of the quality assurance process for international programs.