A communications company is searching for a person to fill their position for a Remote Technical and Customer Service Representative. Core Responsibilities of this position include: Creating satisfying customer experiences. Troubleshooting technical issues.
Ability to travel approximately 33% BA/BS degree. 5+ years experience as a pre-sales technical resource in a software company. 3+ years working with Data Governance solutions. Working knowledge of technical infrastructure specified by company.
Qualifications for this position include: Travel required (up to 35%), including overnight stays. 5 years related work experience. Bachelor's degree or 8 years of equivalent experience required. Technical, statutory and regulatory knowledge of qualified and nonqualified plans.
Working closely with other teams from around the organization to support their capacity, debugging, and automation needs. Qualifications for this position include: Build infrastructure automation. Work with Docker. Operate in high-level languages such as Ruby, Python, and Bash.
Must be able to: Perform in-depth and high-level technical presentations for customers, partners and prospects. Provide technical strategic leadership to customers within Federal Organizations in assigned territory. Initiate and lead professional services sales strategy discussions.
Providing technical strategic leadership to customers. Woringk with Account Manager(s) to drive identified major account opportunities. Architecting, documenting, and presenting solutions to clients. Must meet the following requirements for consideration: