Performing keyword research, website performance analysis, gap analysis, competitor analysis, content, and technical audits. Presenting client deliverables by analyzing and communicating SEO findings in a clear and concise manner. Skills and Requirements Include:
A digital health company has an open position for a Virtual Digital Health Customer Support Agent. Core Responsibilities Include: Answering phone calls, emails and chats from company users. Providing support, guidance and assistance to users who are having trouble with the apps and devices.
Providing bridge support to Customer Support Analysts on open problem resolution. Creating and reviewing knowledge base technical solutions, revised processes, and technical documentation. Providing the highest level of technical support as required, to field engineers and customer end users.
A business services company has a current position open for a Remote Customer Product Support Advisor. Candidates will be responsible for the following: Providing a premium customer service experience. Responding to inbound phone contacts to troubleshoot and resolve advanced technical issues.
A staffing company is searching for a person to fill their position for a Remote Voice Support Manager in Beechwood. Must be able to: Provide direct management for the global IPT professionals. Lead a team through critical incident resolution.
Providing the day-to-day support and service restoration for all production applications. Acting as a technical resource for projects as required for customer support. Must meet the following requirements for consideration: Willingness to work Night Shift: Hours consist of 10pm - 6am M-F.
Support on-site activities as needed during a project life cycle. Must meet the following requirements for consideration: Some travel required for on-site deployments/activities. Prior ERP project deployment experience. Basic knowledge of Dynamics AX.
Qualifications for this position include: Ability to participate in one full week of training starting March 1, 2018 2+ years of customer experience in a customer facing or support role. Availability to work on weekends and holidays. Outstanding communication skills, both verbal and written.
Proactively educate, enable, and develop the technical sales team within the relevant technology areas. Actively participates in the technology planning process with customers and partners. Must meet the following requirements for consideration:
Perform ongoing review of program status and identify risks. Ensure a holistic view by coordinating with and monitor all impacted business processes to support the transition from sales to delivery. Position Requirements Include: Travel required up to 50%