Telecommuting Technical Support Jobs - VirtualVocations.com https://www.virtualvocations.com/ VirtualVocations offers a unique service to those who are looking for high quality, credible, work from home positions. Telecommute Technical Support Specialist https://www.virtualvocations.com/job/telecommute-technical-support-specialist-412128.html A marketing application company has a current position open for a Telecommute Technical Support Specialist. Core Responsibilities of this position include: Engaging with customers in a way that thoughtfully changes their perception of what is possible, from both a business and strategic perspective Consulting with entrepreneurs across various industries to capture their business problems and work together on how to configure company service in order to meet and exceed expectations Maintaining a high level of professionalism, empathy, and business acumen across multiple customers at one time, connecting, trends and themes as you go Must meet the following requirements for consideration: Knowledge of Marketing Automation services like Aweber, GetResponse, Infusionsoft, Ontraport Good understanding of domain registration and DNS management processes Basic knowledge HTML CSS, and/or WordPress experience an asset Good understanding of support process and infrastructure Excellent instincts and ability to interface with users and team Excellent communication, interpersonal skills, and writing skills 412128 Telecommute Lead Technical Support Technologist https://www.virtualvocations.com/job/telecommute-lead-technical-support-technologist-416982.html A well-known American corporation needs applicants for an opening for a Telecommute Lead Technical Support Technologist. Individual must be able to fulfill the following responsibilities: Provide technical support/resolution to company engine customers Submit detailed reports concerning inspections, service work, failure analysis, and regional activities Attend conferences, seminars, etc., as the technical support representative Qualifications Include: Ability and willingness to travel 40-50% (ability to travel within Canada and the Americas) Bachelor's Degree from an accredited university or college in Mechanical or Electrical Engineering OR High School Diploma / GED with a minimum of 4 years of experience in a support or maintenance engineering position Minimum of 5 additional years of experience servicing and troubleshooting internal combustion engines and/or power generation equipment Minimum of 3 years of experience servicing and troubleshooting internal combustion engines 416982 Telecommute Technical Support Engineer https://www.virtualvocations.com/job/telecommute-technical-support-engineer-416147.html A multinational conglomerate corporation is filling a position for a Telecommute Technical Support Engineer. Must be able to: Use successful, effective field experience and knowledge to provide technical support Maintain up-to-date knowledge of modality products Act as a change agent and field advisor in areas such as product serviceability and reliability Applicants must meet the following qualifications: Provide remote and on-site technical support Experience interfacing with team members and customers as part of a solution-based service process A demonstrated successful history of technical problem solving Proven experience diagnosing and repairing mechanical, electromechanical and/or electronic equipment Willingness to be available after hours or work a rotating On-Call schedule, including weekends Must have and maintain a valid Driver’s License Minimum 5 years of engineering experience as an FE II and/or FE III or the equivalent 416147 Telecommuting Technical Support Hero https://www.virtualvocations.com/job/telecommuting-technical-support-hero-415785.html A technology company is filling a position for a Telecommuting Technical Support Hero. Core Responsibilities Include: Promptly interacting with users who contact us via our support channels Escalating more complex problems to appropriate internal resources Writing (and updating) documentation for internal and external knowledge bases Qualifications Include: Familiarity with the basics of HTML, CSS, Javascript, and using browser developer tools Very strong English communication skills – both written and spoken Ability to effectively communicate complex concepts that empowers our users without making them feel small Must be accountable for your own actions and able to act with both urgency and integrity Ability to work independently and within a team towards both personal and shared work goals Experience working in technical support roles and teams 415785 Telecommute Technical Support Specialist in San Jose https://www.virtualvocations.com/job/telecommute-technical-support-specialist-in-san-jose-417746.html A staffing agency has a current position open for a Telecommute Technical Support Specialist in San Jose. Individual must be able to fulfill the following responsibilities: Supporting various applications Completing any other assigned tasks Required Skills: Excellent experience with Cassandra Customer facing experience Experience with Linux Excellent communication skills 417746 Remote Enterprise Customer Success Technical Support Engineer https://www.virtualvocations.com/job/remote-enterprise-customer-success-technical-support-engineer-417345.html A software company is filling a position for a Remote Enterprise Customer Success Technical Support Engineer. Core Responsibilities of this position include: Guiding customers through implementation, onboarding, business reviews and renewal Becoming knowledgeable about the company's web and mobile analytics products Debugging customer issues and keeping ownership of cases until resolution Required Skills: Excellent technical troubleshooting skills Experience in client-side web development (JavaScript, Jquery, HTML, CSS, AJAX) Willingness to participate in an on-call rotation during off-hours and weekends Experience working or using web analytics 417345 Telecommute Senior Technical Support Engineer https://www.virtualvocations.com/job/telecommute-senior-technical-support-engineer-415845.html A global macrotrends company is filling a position for a Telecommute Senior Technical Support Engineer. Core Responsibilities Include: Providing technical support to all internal technicians, engineers and sales Performing end to end technical risk review of projects Providing internal support to the team on Technical Risk review and product related issues Must meet the following requirements for consideration: Having 10 to 15 overall years’ experience post Bachelor or Post Graduate degree in Instrumentation or Electronics or Electrical Engineering Minimum of 3 years strong experience in engineering, installing and commissioning of BMS / iBMS systems LAN/WAN networks installation and configuration MS Windows / MS SQL installation and configuration Experienced in troubleshooting and repair of wiring and electronic control equipment Practical experience with software applications like Visio, Seibel, MS Office including Outlook, Word, Excel, Power Point 415845 Remote Second Shift Technical Support Specialist in Bloomington https://www.virtualvocations.com/job/remote-second-shift-technical-support-specialist-in-bloomington-417082.html A staffing agency needs applicants for an opening for a Remote Second Shift Technical Support Specialist in Bloomington. Candidates will be responsible for the following: Helping others while providing technical support to customers Completing any other assigned tasks Required Skills: Able to work 2:00pm-11:00pm Must be able to pass a background check Have a desktop or laptop (over 19 inches) with high speed internet Must have a working landline Available to work 40+ hours a week (Saturday and Sunday if needed) 417082 Telecommuting Technical Support Specialist https://www.virtualvocations.com/job/telecommuting-technical-support-specialist-414458.html A software development firm has a current position open for a Telecommuting Technical Support Specialist. Candidates will be responsible for the following: Troubleshooting technical issues for clients Performing creative problem solving to meet customer needs Applicants must meet the following qualifications: Experience in a customer facing technical support position Experience in software development, especially using internet API services Experience with network troubleshooting Experience in system architecture design and full stack troubleshooting Experience with restaurant/bar operations 414458 Telecommuting Software Technical Support Engineer https://www.virtualvocations.com/job/telecommuting-software-technical-support-engineer-415140.html A technology company has a current position open for a Telecommuting Software Technical Support Engineer. Candidates will be responsible for the following: Troubleshooting and remediating all vSphere, ESX host and SAN array issues Providing front line support of Philips' products Performing service delivery management with 3rd party vendors Position Requirements Include: Bachelor's Degree or 3+ years of relevant experience 3+ years of technical customer service experience Strong analytical capacity Ability to prioritize and follow through on assigned tasks Basic Project management Skills 415140