Previous exposure to eCOA, Development or Use, is mandatory. Expected to be skilled in technical writing and technical documentation. Experience: 5 - 7 years working with eCOA vendors. Experience in System validation and knowledge and understanding of regulatory guideline.
Process payments. Screen calls. Qualifications Include: Typing speed of 45 WPM. Able to navigate 2-3 different windows with ease. Not afraid to have difficult conversations. Naturally deliver WOW service whether internally or externally. Meet home office technical requirements.
Qualifications Include: Exceptional Customer Service Skills. Great communications skills, both written and verbal. Excellent listener. Reliable self-starter. Technical know-how to learn and operate new software. Ability to keep your cool in occasionally stressful and difficult situations.
Degree. Ability to meet timelines. Excellent organizational, coordination and follow up skills. Proficiency with MS Office, particularly Excel; strong technical ability. Strong communication, phone and interpersonal skills; excellent command of the English language.
Associate's degree; or equivalent combination of education and relevant experience. Exercises independent judgment to adopt or modify methods and standards to meet responsibilities. Excellent organizational skills. Proficiency in various technical applications.