A technology company is seeking a Telecommute Customer Success and Technical Account Manager in San Francisco. Candidates will be responsible for the following: Enabling founders to extract themselves from daily technical account management. Acting as liaison and troubleshoot customer issues.
Interact with traveler or travel arranger and provides 1st level of support for customer service and technical issues. Complete domestic / international travel arrangements for clients. Required Skills: Attend staff and training meetings for ongoing updates in travel industry.
Knowledge of programming standards, software development tools, and technical specification experience. Bachelor's Degree in Business, Computer Science, Finance, Data Science or equivalent. Experience working in Oracle databases and/or other relational databases.
Ability to work as part of a team to solve business and technical problems. Solid verbal, written, presentation and interpersonal communication skills. B. S. Computer Science or equivalent work experience. Previous experience as a Solutions Engineer.
5+ years of full-time software engineering experience. 1+ years experience as a tech lead or engineering manager. Strong dev-ops + infrastructure experience. Bachelor’s degree from a technical program or 2+ years experience on a software team.
Highly analytical and metrics driven. Up to date knowledge of technical SEO. Excellent understanding of email marketing concepts and metrics. Experience handling marketing budgets and forecasting/reporting results. Able to derive meaning and make adjustments from A/B testing.
Core Responsibilities of this position include: Partnering with sales team to drive technical wins and company adoption. Educating potential customers on chaos engineering, and run chaos experiments. Building and displaying demos to prospective customers. Required Skills:
Systematically eliminating technical debt. Required Skills: 5+ years of experience with Java and OOP. Experience with microservice architectures. Understanding of the network layer. Experience with OpEx (Operational Excellence) best practices and tooling.
Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation. First call resolution. Strong technical skills. Able to work well in a virtual structured team environment.
BA/BS degree in Computer Science or related technical discipline, or equivalent practical experience. 5 years experience developing large-scale backend systems. Experience writing web applications in Ruby. Experience with Agile/Scrum methodology and CI/CD.