A business process outsourcing company is searching for a person to fill their position for a Remote Technical Support Customer Service Representative. Candidates will be responsible for the following: Providing support to customers. Providing solutions to technical issues.
A business process outsourcing company is searching for a person to fill their position for a Telecommute Technical Support Customer Service Representative. Candidates will be responsible for the following: Providing support to customers. Providing solutions to technical issues.
BA/BS Degree related to program design or management. 7 years of experience. 3 years with providing high level technical assistance/consultation. 3-5 years of progressive supervisory/ management experience. Proficient in MS Office Applications.
Must be able to: Manage all technical/functional aspects of service delivery. Monitor client services and manage resource consumption and capacity. Provide centralized coordination of all remediation efforts. Qualifications Include:
Bachelor’s degree in related IT field, or equivalent experience. Current Splunk Certified Architect Certification. DoD 8570 certification in the IAT Level III and/or CNDSP tier. 7+ years experience in a technical IT position. Other requirements as outlined in the job description.
10 years professional work experience. Knowledge of stormwater with respect to policy, hydraulics, etc. Familiarity with the Clean Water Act and NPDES regulations. Demonstrated technical writing skills. BA/S with focus on Environmental Engineering or related.
Strong working knowledge of Windows OS. Ability to clearly communicate complex technical specifications to clients. BS in Computer Science, CIS, or work experience may be substituted accompanied with a high school diploma/GED.
In person interview, depending on your location. Minimum 1 year administrative or technical support experience. High School Diploma. Working knowledge of MS Office including Word, Excel, and Outlook. Must have accessibility to high-speed DSL or Cable modem.
Must meet the following requirements for consideration: Travel: 30% Bachelor's degree or equivalent work experience. 3+ years of consumer lending experience. 3+ years of experience working in an analytical or technical role. Experience working as part of a new system implementation team.