A technology company is seeking a Telecommuting Academic Style Writer. Must be able to: Deliver high-quality content for our global client base. Adhere to deadlines and pay close attention to order instructions. Communicate with clients and editors on existing orders. Qualifications Include:
A leading global technology provider has a current position open for a Telecommute Senior Client Care Technical Analyst. Individual must be able to fulfill the following responsibilities: Providing detailed analysis of issues received from clients.
Core Responsibilities Include: Supporting our customers and providing solutions to their technical issues. Resolving their problems and meeting their needs in a timely manner. Handling multiple computer applications at one time. Applicants must meet the following qualifications:
University degree in a technical or business discipline - required. 5 to 7 years of experience with significant part in Marketing/Sales/Business role. Strong Leadership skills. Excellent listening, negotiation and presentation skills. Excellent verbal and written communications skills.
Genuinely relish troubleshooting and problem-solving complex puzzles. Experience serving as quality assurance for escalated customer requests and bugs. Have prior knowledge of design practices. Demonstrated technical support experience, preferably in a SaaS B2B setting.
Experience with project management, familiarity with Statements of Work and Master Service Agreements. Proficient with Salesforce. com and report production. Ability to write technical, administrative and marketing materials. Creation and production of Sales and marketing presentations.
A software development company has a current position open for a Telecommute Software Platform Technical Product Manager. Individual must be able to fulfill the following responsibilities: Solving deep technical problems and driving performance.
Working with the product and engineering teams to escalate technical issues. Qualifications for this position include: A minimum of 2 years of experience working in a direct customer-facing role. At least one year of primary phone-based customer support.
Strong Customer Service experience. Individual most have strong analytical, technical, and problem solving skills. Ability to communicate accurately and timely to keep customer informed.
B. S. in Information Technology, Information Security or related technical discipline. 5+ years in digital forensic, malware analysis and incident response. Able to identify and document Indicators of Compromise (IOC)