Job Summary

A business software company is filling a position for a Work at Home Technical Writer.

Individual must be able to fulfill the following responsibilities:

• Documenting product functionality, troubleshooting, and best practices through research, cross-functional teamwork and hands-on product testing
• Determining and using appropriate methods and tools to best educate customers
• Working closely with staff to gather content requirements, and review/approve documentation

Qualifications for this position include:

• Bachelor’s degree or equivalent
• Five plus years working experience in Technical Writing, English, Journalism or related degree
• Five years current experience creating technical customer facing content
• Working knowledge of RoboHelp and other help content creation tools, including online help content creation tools
• Strong knowledge of best practices and technical writing standards
• Strong understanding of software development lifecycles