There is a “password reset” section when logging in. If you have forgotten your password or cannot login, please use this feature so a new password will be emailed to your email account. You should then log in and change your password to one you will remember.
Your payment is sent through PayPal, which automatically activates your subscription with us as soon as your payment clears. If you paid by echeck or from a bank account through PayPal instead of drawing funds from a PayPal balance, it may take up to 24 hours or until your check clears your account to activate your membership.
If you purchased a subscription through PayPal using a credit or debit card and you are not able to log in and apply to jobs after 24 hours, please email us through our customer support contact form.
If you have additional questions or comments, please use the Contact Us feature and we will return your email within 24 hours or the next business day if submitted on a weekend or holiday. Thank you!