2nd Shift Customer Service Advocate

Job Summary

A company is looking for a 2nd Shift Customer Service Advocate to provide exceptional customer service in a remote setting.

Key Responsibilities

• Work with partners to provide accelerated and valued outcomes
• Recognize customer needs and address them with urgency
• Identify process improvement opportunities and help drive implementation

Required Qualifications

• High school diploma or GED
• Legal authorization to work in the United States
• Associate's degree preferred
• 2+ years of related experience preferred
• Experience navigating multiple business systems to process requests