2nd Shift Customer Support Representative

Job Summary

A company is looking for a 2nd shift Customer Service Representative.

Key Responsibilities

• Provide Tier 1 phone and email support for digital tools in a contact center environment
• Work on 2nd shift to support business hours in Australia and New Zealand
• Collaborate with other functional groups to effectively address customer inquiries

Required Qualifications

• Experience or knowledge related to the agricultural industry
• 1 or more years of experience in a customer support or product support role
• Experience with consumer software applications
• Bachelor's degree in Business, Management, or equivalent discipline preferred