911 Accuracy Coordinator

Job Summary

A company is looking for a 911 Accuracy Coordinator 2.

Key Responsibilities

• Perform wireline subscriber data maintenance and data entry according to departmental procedures
• Ensure 100% accuracy in call routing data updates
• Act as the point of contact for account customers and end users via email, Help Desk tickets, or phone

Required Qualifications

• High school diploma or GED required
• Minimum two years of clerical, data entry, or customer service experience required
• Experience in a public safety or 9-1-1 industry environment preferred
• Basic knowledge of MS Word, Excel, and Outlook required