A/R Follow Up Specialist

Job Summary

Working remotely on a full-time basis, the A/R Follow Up Specialist will manage follow-ups with insurance carriers on aged claims, research insurance issues, and ensure resolution of payment discrepancies.

Key responsibilities

• Following up on unresolved claims and checking claim status through phone calls and insurance websites
• Identifying reasons for non-payment and taking appropriate actions to resolve issues
• Managing patient balances and performing additional duties as assigned

Required qualifications

• 2+ years of A/R Follow Up (Insurance Collections) experience is required
• Medical billing experience is helpful, with preference for hospital claims and healthcare receivables experience
• 2+ years of office experience focused on problem solving and research
• Ability to summarize important details concisely in account notes
• Prior computer experience is required