A/R Follow Up Specialist

Job Summary

Working remotely, the full-time A/R Follow Up Specialist will manage aged, unresolved claims by following up with insurance carriers, researching issues, and ensuring payment resolution.

Key responsibilities

• Follow up on unresolved claims and check claim status via phone and insurance websites
• Identify reasons for non-payment and take actions to resolve issues effectively
• Assist with patient balance follow-ups and complete special projects as assigned

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Experience in medical billing and hospital claims preferred
• Strong problem-solving and research skills
• Prior office experience where problem solving and research were key to success
• Ability to summarize important details concisely in account notes