A/R Follow Up Specialist

Job Summary

Working remotely in a full-time capacity, the A/R Follow Up Specialist will manage follow-ups on aged, unresolved insurance claims, research issues with insurance companies, and ensure timely resolution of payment discrepancies.

Key responsibilities

• Following up on unresolved claims and checking claim status via phone and insurance websites
• Identifying reasons for non-payment and taking appropriate actions to resolve issues
• Managing patient balances and completing special projects as assigned

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Medical billing experience is helpful; hospital claims experience preferred
• Prior office experience with a focus on problem solving and research
• Ability to summarize important details concisely in account notes
• Prior computer experience is required