A/R Follow Up Specialist

Job Summary

Working remotely, the full-time A/R Follow Up Specialist will manage follow-ups on aged, unresolved claims with insurance carriers, research issues related to claims, and ensure proper resolution to facilitate payments.

Key responsibilities

• Following up on unresolved claims and checking claim status through phone calls and insurance websites
• Identifying reasons for non-payment and taking appropriate actions to resolve issues
• Managing patient balances as assigned and handling various special projects related to claims

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Medical billing experience is helpful; hospital claims and healthcare receivables experience preferred
• Strong organizational skills with the ability to work independently and manage competing priorities
• Prior office experience where problem solving and research were key to success
• Ability to summarize important details concisely in account notes