A/R Follow Up Specialist

Job Summary

Following up on aged, unresolved claims, the full-time A/R Follow Up Specialist will work remotely to research insurance issues and ensure timely payments from carriers while managing patient balances.

Key responsibilities

• Following up on unresolved claims and checking claim status through phone calls and insurance websites
• Identifying reasons for non-payment and taking appropriate actions to resolve issues
• Managing assigned patient balances and completing other related duties as necessary

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Medical billing experience is helpful, with a preference for hospital claims and healthcare receivables experience
• Strong problem-solving and research skills, with the ability to work independently
• Prior office experience where problem-solving and research were key to success
• Ability to summarize important details concisely in account notes