A/R Follow Up Specialist

Job Summary

Working remotely, the full-time A/R Follow Up Specialist will manage follow-ups with insurance carriers on aged claims, research issues related to insurance payments, and ensure resolution to facilitate payment and closure of accounts.

Key responsibilities

• Follow up on unresolved claims and check claim status through phone calls and insurance websites
• Identify reasons for non-payment and take appropriate actions to resolve issues
• Assist with patient balance follow-ups as assigned and complete additional duties as needed

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Experience in medical billing and hospital claims is preferred
• Strong problem-solving and research skills with a focus on organization
• Prior office experience where problem-solving was a key component
• Ability to summarize important details concisely in account notes