A/R Follow Up Specialist
Job Summary
Working remotely on a full-time basis, the A/R Follow Up Specialist will manage aged, unresolved claims by following up with insurance carriers, researching issues, and ensuring timely payments while adhering to a Monday through Friday schedule from 8:00 AM to 4:30 PM CST.
Key responsibilities
- Following up on unresolved claims and checking claim status through phone calls and insurance websites
- Identifying reasons for non-payment and taking appropriate actions to resolve issues
- Managing patient balances as assigned and completing special projects as needed
Required qualifications
- 2+ years of A/R follow-up (insurance collections) experience is required
- Experience in medical billing and hospital claims preferred
- Strong problem-solving and research skills with a detail-oriented approach
- 2+ years of office experience where problem-solving and research were key to success
- Ability to summarize important details concisely in account notes
Complete Job Description
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