Absence Leave Manager

Job Summary

A company is looking for an Absence Leave Manager to conduct investigations and manage absence administration.

Key Responsibilities

• Manage a caseload of absence cases including PFML, FMLA, CPL, and ADA, ensuring service excellence
• Determine customer eligibility and manage leave requests while adhering to compliance and quality metrics
• Communicate effectively with claimants, employers, and medical professionals to support ongoing leave management

Required Qualifications

• Minimum of 1 year of professional experience preferred
• HS Diploma or GED required; Bachelor's degree strongly preferred
• Experience administering FMLA and/or State Leaves preferred
• Proficiency in MS Office applications required (Word, Outlook, Excel)
• Knowledge of legal liability, insurance coverage, and medical terminology preferred