Absence Leave Manager

Job Summary

A company is looking for an Absence Leave Manager to oversee absence administration and customer collaboration.

Key Responsibilities

• Manage a caseload of absence cases, including various leave types, ensuring service excellence
• Determine customer eligibility and manage requests within compliance timeframes
• Communicate effectively with claimants and employers to gather information and support ongoing leave management

Required Qualifications, Training, and Education

• Minimum of 1 year of professional experience preferred
• High School Diploma or GED required; Bachelor's degree strongly preferred
• Experience administering FMLA and/or State Leaves preferred
• Knowledge of legal liability, insurance coverage, and medical terminology preferred
• Proficiency with MS Office applications required