Absence Management Specialist

Job Summary

A company is looking for an Absence Management Specialist.

Key Responsibilities

• Act as the primary point of contact for all leave of absence requests and assist employees throughout the process
• Manage the leave administration process from initial notice to return to work
• Review leave documentation for accuracy, approve or deny requests, and provide customer service regarding leave cases

Required Qualifications

• 3+ years of Leave of Absence case management experience
• Knowledge of US federal and state leave laws
• Knowledge of Canada's federal and provincial leave laws
• Experience with customer service technologies
• Ability to identify and resolve problems in a timely manner