Absence Management Specialist

Job Summary

A company is looking for an Absence Management Claim Specialist.

Key Responsibilities

• Handle, review, and administer Family & Medical Leave Act and ADA claims, ensuring compliance with regulations and company procedures
• Complete eligibility decisions during intake calls and perform necessary follow-ups, including recertification and tracking
• Update systems to reflect accurate leave status and maintain proper documentation

Required Qualifications

• High school diploma or GED equivalent
• 1-2 years of related experience with a focus on customer satisfaction
• Strong letter writing and Microsoft Word skills
• Availability for mandatory paid training starting on April 27th
• Preferred: Bachelor's degree and knowledge of ADA, FMLA, and absence management