Academic Advisor

Job Summary

To support their region, the full-time Academic Advisor will manage client relationships by consulting with families on college readiness, maximizing bookings through lead follow-up, and delivering exceptional customer service, all while working remotely.

Key responsibilities

• Consult families on the college readiness process and provide program recommendations
• Follow up on leads and meet monthly sales quotas through high-volume calls and outreach
• Deliver outstanding customer service to ensure program success and achieve Net Promoter Score goals

Required qualifications

• Experience in consultative sales or a similar role
• Strong understanding of the college readiness process
• Proven track record of meeting sales targets
• Ability to handle challenging customer service situations effectively
• Willingness to travel for business development activities as needed