Academic Appeals Specialist

Job Summary

A company is looking for an Academic Appeals Specialist to manage student appeal requests and provide support related to academic appeals.

Key Responsibilities

• Respond to and investigate student appeal requests and deliver appropriate outcomes
• Maintain accurate communication with students while ensuring confidentiality and compliance with FERPA
• Identify challenges and contribute to solutions for department leadership

Required Qualifications

• Bachelor's Degree required
• Experience with Microsoft Office Suite required
• Previous administrative office experience preferred
• Previous experience in customer service preferred