Access and Training Specialist

Job Summary

To ensure all team members are equipped with the necessary access and training for efficient work, the remote Access and Training Specialist will manage the end-to-end access lifecycle, conduct training on various workflows, and provide real-time coaching to associates.

Key responsibilities

• Own the end-to-end access lifecycle, including request submission, tracking, and escalation
• Conduct training for site-specific workflows and lead onboarding training for new hires
• Monitor access gaps and proactively resolve issues to maintain productivity

Required qualifications

• High school diploma or GED equivalent required; some college coursework preferred
• 5+ years of experience in healthcare operations, health information management, or medical records workflows
• Working knowledge of ROIS, VRM, and related data entry processes
• Strong technical aptitude with the ability to navigate multiple systems and workflows
• Demonstrated ability to train, coach, and support associates; supervisory experience preferred